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| This
guide is
intended
to
provide
consumer
debt
collectors
or
entities
that act
as
consumer
debt
collectors
with a
detailed
understanding
of the
guidelines
established
for CFPB
investigators
of
entities
who do
consumer
debt
collection. |
|
| These
guidelines
can change
at any
time and
the
reader
should
always
look for
the
latest
publication
of
guidelines
and
other
information
from the
CFPB. |
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Click Guide For Larger Image
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TABLE
OF CONTENTS
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|
| Overview |
| Module
1 (Business model) |
| Module 2 (Communications in
Connection With Debt Collection) |
| Module
3 (Information sharing, Privacy,
and Interactions with Consumer
Reporting Agencies) |
| Module
4 (Consumer Complaints, Dispute
Resolution and Debt
Validation) |
| Module
5 (Payment Processing and
Account Maintenance) |
| Module
6 (Equal Credit Opportunity Act) |
| Module
7 (Litigation Practices,
Repossession and Time Barred
Debt) |
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|
If
you believe you are, or
potentially are, a subject of a
CFPB examination or
investigation you should engage
proper counsel. This book is NOT
intended as legal advice nor
should be interpreted as such.
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